In the US real estate market, large-scale digital platforms support millions of property transactions across the real estate and financial sectors every year. One US market leader partnered with Instil to transform how its engineering teams build and deliver software.
As a long-standing engineering partner, Instil has multiple teams embedded within the organisation’s technology function. When leadership identified the need to modernise not just the tools their teams use, but how software is built and delivered, they engaged Instil to lead the transformation.
The goal was to embed agentic product engineering practices across engineering teams and demonstrate measurable improvements in delivery speed, quality and throughput.
Challenge
The organisation already had strong engineering teams and established delivery processes. However, the pace of change in the industry meant software needed to be delivered far faster than traditional development cycles allowed.
Leadership needed clear visibility into where delivery was slowing down and how new ways of working, including agentic engineering practices, could accelerate development without sacrificing quality.
Several structural challenges limited delivery speed and visibility across teams:
Traditional delivery model - development followed a largely sequential delivery model with long handoffs between stages. This extended feedback cycles and meant projects that should have taken weeks were often measured in months.
AI adoption across teams - AI-assisted development tools were emerging rapidly, but adoption across roles was uneven. Engineers, QA specialists, product owners and support teams all needed practical guidance on how to integrate these tools into daily workflows.
Limited delivery visibility - leadership lacked clear metrics on how delivery processes were performing or where the most meaningful improvements could be made.
Sustainable workflow change - previous attempts to introduce new tools showed that access alone does not change outcomes. Lasting improvement required new workflows and hands-on support for teams adopting them.
Approach
Instil worked directly within the organisation’s engineering teams to introduce agentic product engineering practices through real delivery work. The engagement combined training, process analysis, performance visibility and hands-on project delivery to embed new ways of working across teams.
Agentic engineering training
Structured training equipped engineers, QA specialists and product owners with the skills needed to work effectively with agentic AI tooling. Instil engineers worked alongside teams to embed these practices into day-to-day development.
Delivery process analysis - Instil partnered with senior leadership to map existing delivery processes end-to-end, identifying gaps, bottlenecks and areas where agentic workflows could have the greatest impact on delivery speed and quality.
Delivery performance visibility - new metrics and reporting approaches gave leadership clear visibility into how agentic workflows were affecting delivery speed, quality and team throughput.
Proof through delivery - Instil demonstrated the methodology through real project delivery. Initiatives that would traditionally have taken months took weeks, proving the approach could work within the organisation’s environment and at enterprise scale.
Impact
The transformation introduced an AI-accelerated way of working across the organisation’s engineering teams, translating directly into faster delivery, improved visibility and stronger engineering capability.
Delivery timelines reduced from months to weeks - initial data has shown initiatives being delivered using the agentic methodology are demonstrating dramatic timeline compression within the organisation’s existing engineering environment.
Organisation-wide capability uplift - more than 70 engineers across multiple teams received agentic engineering training supported by hands-on embedding from Instil engineers.
Data-driven delivery improvement - new metrics and reporting provided leadership with clear insight into how agentic workflows improved delivery speed, quality and team throughput.
Delivery improvement roadmap - the delivery process analysis conducted with senior leadership identified key gaps and defined a clear roadmap for continued improvement beyond the initial engagement.
For this market leader, delivery cycles that once stretched across months were reduced to weeks. By embedding agentic product engineering practices directly within teams, Instil helped transform how software is built and delivered.
If your organisation needs to move faster, Instil’s Agentic Product Development approach helps teams define and deliver software with clarity and speed. Let's talk.